At Emberbet we are committed to safer gambling and to helping players keep their play controlled and enjoyable. We recognise that most people gamble responsibly, but for some play can become a problem. We provide clear tools, information and support options so that customers can manage time and spend, spot early warning signs, and obtain professional help if needed.
We base our approach on protecting vulnerable players, preventing harm, and promoting informed choices. We aim to make controls easy to use, to respect requests for limits and exclusions, and to act promptly if a player’s activity suggests they may be at risk. Confidentiality and fairness are central to how we handle safer‑gambling interactions.
Players can access a range of practical controls in their account to manage how they play. These tools are intended to give immediate and tangible control over session length, spend and access.
Players may set personal deposit limits to cap how much they add to their account over a day, week or month. Loss limits can also be applied to restrict net losses across the same periods. Limits can be reduced immediately; raising a limit typically includes a cooling‑off period to ensure decisions are considered.
Session limits and reality checks help prevent lengthy or impulsive play. Time‑out options are available for short breaks of several hours up to 30 days. Account breaks allow players to step away from gambling and return only when they feel ready.
Self‑exclusion is an option to close access to gambling for a set period (for example, six or 12 months) or permanently. Once applied, self‑exclusion prevents deposits and play for the chosen term and removes the account from marketing communications.
Practical steps include setting strict deposit and time limits, scheduling gambling-free days, avoiding gambling when feeling low or stressed, and using reality checks. Treat gambling as entertainment with a fixed budget rather than a way to make money.
If you or someone you care about needs further help, contact recognised support organisations such as GamCare or Gambling Therapy for confidential guidance, self‑help tools and counselling options. You can also speak with our support team for help applying controls or arranging self‑exclusion.
