Privacy and Data Policy

This Privacy Policy explains how Emberbet collects, uses and protects personal information when you use our website and services. We are committed to respecting your privacy and to handling your data in a clear and responsible way. The policy covers the types of information we collect, how we use it, who we may share it with and the choices available to you.

Types of data we collect

We collect information you provide directly to us, information collected automatically when you use our services, and transactional records related to account activity. This helps us operate accounts, process payments and maintain security.

Personal data

Personal data includes your name, date of birth, contact details, proof of identity and address, and any documents you upload to verify your account. We use this information to verify identity, prevent fraud and comply with legal obligations.

Technical data

We collect device and technical data such as IP address, browser type, operating system, device identifiers and connection information. This data helps us maintain and secure the site and to improve performance on desktop and mobile.

Transactional data

Transactional data covers deposits, withdrawals, bets, game play, promotional activity and loyalty records. We retain transaction histories for account management, dispute resolution and to meet regulatory and accounting requirements.

How we use your information

We use personal and technical data to provide and improve our services, process payments, verify identity, detect and prevent fraud, and to send important account information. We may also use anonymised data for analytics and service development.

Data protection practices

We use industry-standard security measures to protect data in transit and at rest, including encryption and secure server environments. Access to personal data is restricted to authorised staff and third parties who need it to perform services on our behalf.

Cookies and tracking technologies

We use cookies and similar technologies to enable essential site functions, remember preferences, and provide personalised content. You can control cookie settings through your browser, though disabling certain cookies may affect site functionality.

User rights

You have the right to request access to, correction of, or deletion of your personal data, subject to legal and regulatory retention requirements. You can also object to or restrict processing where applicable and request portability of your data in a machine-readable format.

Access, correction and deletion

To access, correct or delete your data, contact our privacy team. We will respond to verified requests and inform you if we cannot comply because of legal obligations or necessary record-keeping. Certain account and transactional records may be retained for legitimate business or legal reasons.

Information sharing and third parties

We may share data with payment processors, identity verification providers, service partners, and law enforcement or regulators when required. Third parties are contractually required to protect your data and may only use it for specified purposes.

Privacy policy updates

We may update this policy to reflect changes in law or our services. Material changes will be notified on the site or by email where required. For privacy queries or to submit a request, contact us at [email protected].